Sony faces an anti-trust complaint in Mexico over ending PlayStation physical media

As reported by Levelup, Federal Representative Iraís Reyes, and Senator Luis Donaldo Colosio are preparing to file a complaint with Mexico’s National Antitrust Commission, requesting an investigation into the ramifications of Sony’s decision.

Reyes and Donaldo Colosio are members of Mexico’s Movimiento Ciudadano political party, but they intend to submit the complaint as private citizens.

“If discs disappear, anyone who owns a PlayStation will no longer be able to choose where to buy their games and will be forced to purchase them exclusively through Sony’s store,” said Iraís Reyes. According to Levelup, Reyes has a reputation of tackling consumer issues around gaming, having opposed President Claudia Sheinbaum’s proposed eight percent tax on digital platforms in 2025.

“Retailers such as Liverpool, Sanborns, and GamePlanet would no longer compete to sell new video games, and the second-hand and game trading markets – which are massive – would also disappear,” added Luis Donaldo Colosio.

The complaint posits that Sony will become the only distributor of games on PlayStation, and it’s asking regulators to investigate whether that behavior is anti-consumer. It argues that doing so would harm other businesses that currently sell PlayStation discs, and could eliminate price competition. The lawmakers also argue that such practices may be considered monopolistic, and in breach of Mexico’s Federal Economic Competition Law.

The pair cited Sony’s recent decision to remove over 500 movies and TV shows from users’ PlayStation accounts, without offering them a refund, as an example of what having full control of a platform could mean for games in the future.

“Sony would become both the referee and the player within its own ecosystem, and we know what can happen when a single company controls every part of the market,” added Reyes.

There’s also the argument that locking everything to a single digital store sidelines players who live in areas with poor infrastructure and who do not have access to fast broadband internet. “By forcing everything to become digital, the assumption is that everyone has access to reliable high-speed internet, when we know that isn’t the reality throughout Mexico,” explained Donaldo Colosio.

Since dropping that bombshell, Sony has elected to wait out the storm of negative comments it knew would follow. The company hasn’t issued any public statements since, but users keep flooding its comments section on social media with calls to reverse its decision. The move has been almost universally condemned by industry leaders, major retailers and general users. A petition asking Sony to reverse course has amassed nearly 310,000 signatures.